Shipping & Return & Other Delivery Order Option Query

【NOTE:】
1. No refund if there is any delay of delivery caused by the courier company because that is out of our control but we will try our best to assist in pushing and tracking the courier.
2. Courier normally takes 1 to 3 working days for Malaysia and 3 to 5 days for Singapore to reach your premise upon us sending out depending on the custom clearance. You may inform us if you have not received your parcel within the estimated period and we will assist to call the courier.

3. Biscuits are fragile, we will try our best to pack it nicely but there is no guarantee that it will be in perfect condition due to the courier handling, so there is no return for the mishandling by the courier.

 

【SHIPPING FEES:】

(calculation below is based on the boxes of our signature biscuit, it may varied according to the item due to weight difference and the total shipping will appears at the end of your check out)

West Malaysia-
For delivery of 2 to 6 boxes is RM 18 and any additional one box is RM 2.80

East Malaysia-
Rm 25 for every 6 boxes

Singapore:
RM 120 for every 10 boxes

Other Country:
Delivery not available at this moment

 

【OTHER OPTION OF DELIVERY PURCHASE:】

1. Whatsapps +6010-2262657

2. PM us at our Facebook www.facebook.com/guanheong.ip

3. Call us at +605-2412399

4. Email us at guanheong@gmail.com

5. Visit our official website to fill up the delivery order form http://www.guanheong.com/main/3178/index.asp?pageid=147887&t=purchase---delivery

 

【BULK PURCHASE:】

For purchase above 100 boxes, do Whatsapp +60102262657.

 

【SPECIFIC DELIVERY DATE ARRANGEMENT:】

For any specific date arrangement do Whatsapp +60102262657 to place your order.